Questions to Ask Before Hiring: Pest Control

Updated November 6, 2026

What Should You Ask a Pest Control Company Before Hiring?

Before hiring a pest control company, confirm they take commercial work, get a certificate of insurance and any required state license number, and ask for a written quote showing the full scope, rates, response times and warranty. Facilities usually schedule pest control companies monthly or quarterly, depending on the building. Compare at least two quotes for the same scope.

Updated November 6, 2026 · Source: maintenance.broker guide (common practice); confirm with your local authority and contractor.

Illustration for the guide: Questions to Ask Before Hiring: Pest Control

Pest and termite control for offices, retail, food businesses and apartments. Use these questions on every call so the answers are comparable.

The Questions

  1. Do you take commercial work, and do you service buildings like ours?
  2. Can you send a certificate of insurance naming us as additional insured?
  3. Is the applicator licensed by the state pesticide agency?
  4. Do you use integrated pest management, and what will you find and fix first?
  5. Will you keep a service log that satisfies our health inspector or auditor?
  6. What products do you use, and may we have the labels and safety data sheets?
  7. How often will you visit, and what happens between visits?
  8. Is a re-treatment included if the problem returns?
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Tips From Common Practice

How Often to Schedule

Facilities usually schedule pest control companies monthly or quarterly, depending on the building. Your lease, insurer, local code and equipment manuals can require more, so check them first and add the dates to your preventive maintenance schedule.

Then line up offers in the quote comparison tool, and see how to verify a license and insurance.

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Listings: © OpenStreetMap contributors (ODbL) · Data last updated November 6, 2026 · Sources & method